State of Retention Marketing: Engaging the Unengaged User

Exclusive Product roundtable luncheon and networking, powered by WebEngage

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What’s the event about?

The modern consumer is more distracted than ever, with multiple brands, digital screens and stakeholders competing for their attention. It is more important than ever to have an understanding of your customers through a unified view of their journey and interactions to identify various segments. Creating personalised strategies for these segments can help Indonesian businesses drive more user engagement, customer retention and revenue growth.

Brands need to focus on beyond customer acquisition. A recent Forrester research found that acquiring new customers can cost up to 5x more than retaining them. Just a 1% increase in customer retention can result in an 8% increase in revenue. To do this, businesses must rethink how they view customer retention as a business goal. 

What will you experience?

Exchange ideas and strategies

Discuss best practices and strategies to improve customer engagement and retention with fellow Leaders

Expand your Network

In this exclusive event, you will meet and connect with other Product, Growth and Marketing Leaders from Indonesia’s top companies across the industry

Check out new tools

Learn how marketing technology solutions can help businesses understand their consumers better and create more personalized strategies


Avlesh Singh

Co-Founder & CEO WebEngage

Avlesh Singh is one of India’s most influential and resilient SaaS entrepreneurs. He began his career as a Principal Engineer and Search Architect with Burrp! India’s first local food and restaurant recommendation engine.

He built the technology backbone for Burrp! Local and Burrp! TV before assuming the position of Search Architect at Infomedia 18 Ltd. 

In 2011, Avlesh Singh co-founded WebEngage. With over eighteen years of experience in product, technology, business development, and marketing – Avlesh is passionate about creating a tool that spearheads retention marketing as a practice, worldwide.


About WebEngage


WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. 

WebEngage is used by 800+ Global Brands across India, South East Asia, the Middle East, Latin America and European Markets. The company is working across several industries like eCommerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. The key clientele includes marquee brands like IKEA, Unilever, Walmart, Myntra, Bajaj Auto, Unacademy, GoIbibo, Pepperfry, HT Media, Wego, and many more.


How to register?


The waitlist is now open. There are only 15 seats! Please kindly wait until 1 week before the event to get the confirmation.

Registration Closed

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