Level: Internship

Responsibilities:

• Perform daily work with high complexity, including data entry, bookkeeping, preparing a balance sheet, preparing an income statement, and reconciliation of operating activities
• Preparing monthly and annual financial statements and preparing management reports
• Preparing some of the documents needed for accounting procedures
• Coordinate with internal and external auditor
• Perform other duties as assigned

Minimum Requirements: 

• Final year student or fresh graduate of Accounting Major
• Available for hybrid working mode (once a week WFO) and 6 months internship duration
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Familiar with Auditing Familiar with International Accounting Standard (IFRS) and Local Accounting Standard (PSAK)
• Have good initiative in working, detail oriented and excellent analytical thinking

Level: Internship

Responsibilities:

• Sales development representatives are responsible for outbound prospecting.
• The world of an SDR revolves around lead gen, rather than closing new deals.
• SDRs are typically measured by how effectively they move leads through the sales pipeline.
• Sales development representatives help with the lead qualification process, which allows account executives to focus on closing deals instead of wasting time with prospecting

Minimum Requirements:

• Last year student majoring in Information Technology, Accountancy, Human Resource Management or equivalent (pursuing bachelor degree)
• Fast learner and independent
• Having good interpersonal and teamwork skill
• Having good communication skill

Level: Internship

Responsibilities:

• Research companies to contact in.
• Craft emails to those contacts to convey the value of our Software and book an introductory meeting with them.
• Experiment with different outreach intervals and content to identify successful strategies.
• Use of strong selling and influencing skills to set up qualified appointments.
• Log, track, and maintains customer contact and contact records.
• Participate in community networking activities to promote Mekari Software.

 Minimum Requirements:

• Last year student majoring in Communication, Management, Engineering or equivalent (pursuing bachelor degree).
• Written and verbal communication skills.
• Strong organizational skills, strong interpersonal communication skills.
• Fast learner and independent.

Responsibilities:

• Maintain chat, SLA, and customer satisfaction rate quality
• Handle complex inquiries and complain
• Collaborate with internal team to handle complaints and other inquiries
• Manage and monitor all databases regarding Customer Support
• Coordinate responsibilities and capacity planning for their team
• Mentor & maintain customer support team performance
  1on1 calibration & coaching in collaboration with QA support
• Training new joiners as a part of their Onboarding process
• Assess and review new joiners’ performance
• Contribute in developing team OKR, Modules, and SOP"

 Minimum Requirements:

• Experience in leading Customer Support or related fields
• Experience in IT company is a plus
• Target and incentives oriented
• People-oriented, proactive, and communicative
• Good analytical and problem-solving skills
• Good personality
• Confident in communicating with senior executives

Responsibilities:

• Assisting in the team’s relationship building activities and related project/meeting preparations and follow-up with the partners
• Identify and research engagement activities with new or existing partners to activate the partners
• Execute activation activities with or without partner to gain benefits for Mekari
• Have a deep understanding of our products and the partner product in order to create a successful partnership
• Updating the internal working tools, including internal information/knowledge management tools
• Do regular report to Head of Business Partnership"

 Minimum Requirements:

• Have experience in execute marketing activity
• Good time management and organizational skill
• Detail-oriented
• Self-driven
• Great ownership sense
• Fluent in both English and Bahasa
• Excellent communication and presentation skill

Responsibilities:

• Formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction
• Formulation of high quality bids and proposals
• Generate technical documents to support bid responses (RFI, RFP, etc)
• Develops and delivers outstanding presentations and demonstrations
• Create presentations and design architecture diagrams to present solutions to customer executives
• Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations
• Working closely with Sales to ensure successful closure of the sales process
• Joint development of Account Plans with Account Manager
• Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery
• Develop solutions for large and complex sales opportunities
• Conduct Research & Propose Product Improvement that potentially solves market demands
• Develop Product Knowledge of Sales Teams
• Connecting a potential customer with a product or service that their company provides in order to meet the customer's requirements and facilitate a sale.
• Working directly with clients to understand their business strategy, program requirements & process
• Developing long-lasting and high-quality business relationships with clients by instilling trust and confidence
• Utilizing specialist knowledge of business processes and the product suite (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients' articulated business strategy

 Minimum Requirements:

• Candidates must possess CRM Knowledge, or ERP
• Candidates must possess at least a Bachelor's Degree in Computer Science/Information Technology/HR Management or equivalent
• Possess analytical skills to be able to solve problems that may come up during a typical workday
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail

Responsibilities:

• Handle user inquiries and complaints through live chat/phone call/email
• Ensure user satisfaction through feedback and solution
• Inform user in case of website maintenance or any problems occurred
• Collaborate with internal team to handle complaints and other inquiries

 Minimum Requirements:

• Minimum of 1 year working experience in Customer Support or related fields.
• Fresh graduates from all majors are also welcomed to apply
• Experience in handling user inquiries and complaints through live chat is a plus
• People-oriented, proactive, and communicative
• Good analytical and problem-solving skills
• Good personality

Responsibilities:

• Handle user inquiries and complaints through live chat/email
• Ensure user satisfaction through feedback and solution
• Inform users in case of website maintenance or any problems occurred
• Collaborate with internal team to handle complaints and other inquiries
• Analyze client’s HR policies
• Adjust product feature and implement them per client’s request

 Minimum Requirements:

• 1 year of related working experience as Payroll/ Compensation Benefit.
• Fresh graduates from Accounting/Finance/IT/SI/Mathematics/ Economy are also welcomed to apply
• Good Payroll knowledge is a must
• People-oriented, proactive, and communicative
• Good analytical, logical, and problem-solving skills
• Good personality and emphatic

Responsibilities:

• Handle and manage end-to-end insurance administration (data renewal, termination, reimbursement, etc.)
• Coordinate and liaise with insurance vendors regarding insurance inquiries and issues
• Update, organize and maintain personnel records and internal database
• Create HR documents as needed (employment certificate, etc)
• Support Talent Management in conducting onboarding sessions (introducing new joiners about the company policies, employee benefits, etc)
• Handle KITAS (Limited Stay Permit) administration for foreign employees
• Answer employee questions on HR-related issues

 Minimum Requirements:

• Bachelor’s degree in human resources, business management, or a related field
• Work experience as an HR & Admin Officer, HR Administrative Assistant or similar role
• Familiarity with Human Resources Information Systems (HRIS)
  Computer literacy (MS Office applications, in particular)
• Good verbal and written communication skills

Responsibilities:

• Building the pipeline of category by list-downing and analyzing the potential partner
• Generate daily reports for potential partners performance to direct supervisor
• Perform data entry and manage partner/lead database
• Manage agreement signing with partners and coordinate with related stakeholders
• Build the initial relationship between partner and Mekari
• Working together with the Partner Success Team to improve partnership system & program and boost partner activation
• Provide feedback to the internal team based on interactions with partners

 Minimum Requirements:

• Passionate, committed, and responsible individual from all majors with a strong academic and non-academic background. (at least 1 year experience is preferred)
• Having Sales/Partnership experience is a huge plus
• Has excellent oral and written communication skills.
• Has an interest in startups, tech ventures, and entrepreneurial environments.
• Has the ability to build relationships & collaborate with others (social skill)
• Able to learn fast and is eager to learn. 

Responsibilities:

• Formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction
• Formulation of high quality bids and proposals
• Generate technical documents to support bid responses (RFI, RFP, etc)
• Develops and delivers outstanding presentations and demonstrations
• Create presentations and design architecture diagrams to present solutions to customer executives
• Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations
• Working closely with Sales to ensure successful closure of the sales process
• Joint development of Account Plans with Account Manager
• Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery
• Develop solutions for large and complex sales opportunities
• Conduct Research & Propose Product Improvement that potentially solves market demands
• Develop Product Knowledge of Sales Teams
• Connecting a potential customer with a product or service that their company provides in order to meet the customer's requirements and facilitate a sale.
• Working directly with clients to understand their business strategy, program requirements & process
• Developing long-lasting and high-quality business relationships with clients by instilling trust and confidence
• Utilizing specialist knowledge of business processes and the product suite (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients' articulated business strategy

 Minimum Requirements:

• Passionate, committed, and responsible individual from all majors with a strong academic and non-academic background. (at least 1 year experience is preferred)
• Having Sales/Partnership experience is a huge plus
• Has excellent oral and written communication skills.
• Has an interest in startups, tech ventures, and entrepreneurial environments.
• Has the ability to build relationships & collaborate with others (social skill)
• Able to learn fast and is eager to learn. 

Responsibilities:

• Maintain administrative and operational work
• Update internal & external databases
• Maintain and handle user inquiries through email, and all social media Mekari University
• Work closely with all team and assist all teams by giving administration support

 Minimum Requirements:

• Work experience as an Admin Officer
• Meticulous and good attention to details
  Computer literacy (MS Office applications, in particular)
• Initiative Person dan proactive-Energetic
• Fresh Graduate/less than 1-year experience are welcome
• Good verbal, good personality, and written communication skills.

Responsibilities:

• Handle user inquiries and complaints through live chat/phone call/email
• Ensure user satisfaction through feedback and solution
• Inform user in case of website maintenance or any problems occurred
• Collaborate with internal team to handle complaints and other inquiries

 Minimum Requirements:

• Minimum of 1 year working experience in Customer Support or related fields.
• Fresh graduates from all majors are also welcomed to apply
• Experience in handling user inquiries and complaints through live chat is a plus
• People-oriented, proactive, and communicative
• Good analytical and problem-solving skills
• Good personality

Responsibilities:

• Formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction.
• Formulation of high quality bids and proposals
  Generate technical documents to support bid responses (RFI, RFP, etc)
• Develops and delivers outstanding presentations and demonstrations
• Create presentations and design architecture diagrams to present solutions to customer executives
• Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations
• Working closely with Sales to ensure successful closure of the sales process.
• Joint development of Account Plans with Account Manager
• Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery
• Develop solutions for large and complex sales opportunities
• Conduct Research & Propose Product Improvement that potentially solves market demands
• Develop Product Knowledge of Sales Teams
  Connecting a potential customer with a product or service that their company provides in order to meet the customer's requirements and facilitate a sale.
• Working directly with clients to understand their business strategy, program requirements & process
• Developing long-lasting and high-quality business relationships with clients by instilling trust and confidence
• Utilizing specialist knowledge of business processes and the product suite (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients' articulated business strategy

 Minimum Requirements:

• Candidates must possess
  Accounting/Finance/Tax/Payroll Knowledge
• Candidates must possess at least a Bachelor's Degree in
  Computer Science/Information Technology/Accounting/Finance/Management or equivalent
• Possess analytical skills to be able to solve problems that may come up during a typical workday
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail

Responsibilities:

• Engaging with the Community & Partner
• Creating the strategy, developing the network, and utilizing the community to meet the objectives and target.
• Deliver and work on important insights from the community
• Grow followers and convert customers within the online and offline community.
• Developing a program of community events
• Managing all touchpoints within the Community and working with Content team to ensure consistency.
• Develop and execute comprehensive community engagement strategies that effectively support business and marketing objectives
• Creating & Organizing community events.
  Work closely with Commercial Team

 Minimum Requirements:

• Bachelor's degree with a proven track record in managing events that attended by various company sizes & stages
• Demonstrated project management & execution capabilities
• Excellent negotiation skills
  Strong internal and external communicator with good interpersonal skills to build relationships with startups and community
• Outgoing, can-do attitude, strategic thinker, and passion for community
• Agency experience is a plus

Responsibilities:

• Responsible for handling day-to-day operational support to ensure the business runs smoothly
• Support the commercial department to provide data and reports needed
• Work closely with internal and external clients to ensure all procedures are executed

 Minimum Requirements:

• Have at least 1-year experience as Sales Operations / Sales Admin, preferably B2B
• Strong negotiation & communication skills.
• Fast Learner and detail-oriented.
• Smart, Matured, Initiative Person dan proactive-Energetic.
• Proficient with corporate productivity and web presentation tools (Microsoft Office & GSuite).
• Fluent in English is a plus

Responsibilities:

• Determine and understand customers'/end-users needs and desires
• Design product flow and requirements, create & maintain Product Spec Documentation
• Maximize value of product and the work of development team
• Responsible for deciding trade-offs between scope, schedule, cost, and quality (Scope and prioritize activities based on business and customer impact, build product roadmap)
• Interact with other divisions in relation to products and company (i.e. support, marketing, sales, management, strategics, HR)
• Working together with UI/UX team to create/improve product
• Evaluate & research on future and existing features
• Assesses market competition by comparing the company's product to competitors' products
• Manage and organize product team (end-to-end project delivery activities using agile methodologies)
• Responsible as a Tech Solutions for Internal & External Projects
• Responsible in meeting potential business partners and discuss technology integration
• Contribute to team effort by accomplishing related results as needed

 Minimum Requirements:

• Understanding of technical concept of software
• Bachelor S1 of any degree
  Understanding of business/accounting (graduates of such degree is plus point)
• Have a can-do attitude
• Have a good communication skills
• People management
• Understanding Customers
• Strong problem-solving skills & critical thinking
• Able to work under pressure
• Attention to details

Responsibilities:

• Prospect and qualify new sales leads / acquisition new partner
• Schedule meetings and presentations with prospects partner b to b
• Create, plan, and deliver presentations on company products
• Track all sales activities in the company CRM system and keep current by updating account information regularly
• Communicate customer and prospect product pain points to appropriate departments
• Maintain a well-developed pipeline of prospects
• Develop strong, ongoing relationships with prospects partner and clients
• Meet and/or exceed quotas
• Coordinate with other team members and departments to optimize the sales effort

 Minimum Requirements:

• Passionate, committed, and responsible individual from all majors with a strong academic and non-academic background. (at least 1 year experience is preferred)
• Having Sales/Partnership experience is a huge plus
• Has knowledge of ERP system and system integration is a plus
• Has excellent oral and written communication skills.
• Has an interest in startups, tech ventures, and entrepreneurial environments.
• Has the ability to build relationships & collaborate with others (social skill)
• Able to learn fast and is eager to learn.
• Fresh graduates with previous internship experience in Sales/Partnership are welcomed to apply
• Domiciled in Jabodetabek (preferably Jakarta Barat and Tangerang Selatan)

Responsibilities:

• Determine and understand customers'/end-users needs and desires
• Lead the team in designing product flow + requirements, create & maintain Product Spec Documentation
• Maximize value of product and the work of development team
• Responsible for deciding trade-offs between scope, schedule, cost, and quality (Scope and prioritize activities based on business and customer impact, build product roadmap)
• Interact with other divisions in relation to products and company (i.e. support, marketing, sales, management, strategics, HR)
• Working together with UI/UX team to create/improve product
• Evaluate & research on future and existing features
• Assesses market competition by comparing the company's product to competitors' products
• Manage and organize product team (end-to-end project delivery activities using agile methodologies)
• Responsible as a Tech Solutions for Internal & External Projects
• Responsible in meeting potential business partners and discuss technology integration
• Contribute to team effort by accomplishing related results as needed

 Minimum Requirements:

• Understanding of technical concept of software
  Bachelor S1 of any degree
• Understanding of business/accounting (graduates of such degree is plus point)
• Have a can-do attitude
• Have a good communication skills
• People management
• Understanding Customers
  Strong problem solving skills & critical thinking
• Able to work under pressure
• Attention to details

Responsibilities:

• Perform regular customer research and product competitive, performance, and market analyses
• Perform analysis of company’s internal competencies & capacity
  Identify and develop strategic opportunities for the business, defining “where-to-play” and “how-to-win” with a view of growing value from the customer base and gaining an additional share of the market.
• Builds analytical models to evaluate expected outcomes of strategic initiatives & decisions
• Reviews feasibility of new markets as well as their potential growth opportunities.
• Provide short and long-term strategic recommendations
• Structuring the execution of strategic initiatives through the development of work plans, gathering and generation of relevant data, driving analyses, and the development of actionable recommendations.

 Minimum Requirements:

• Background in consulting and operations/execution experience in fast-growth technology companies
• Strategic and creative thinker, be result-driven, be self-motivated and proactive, have strong and innovative problem solving skills, be open and welcoming to change, and work comfortably in a constantly evolving environment.
• Have an overall business acumen and solid financial grounding as well a proven and successful track record of developing and driving growth initiatives and identifying business opportunities in order to develop strategies that capitalize on those opportunities
• Experience in strategic planning and analysis, marketing/market research, competitive intelligence, and corporate business development.
• Demonstrate the ability obtain and filter information, identify key issues relevant to the achievement of long-term strategic goals, and commit to the realized course of action for the purpose of accomplishing those goals
• Ability to design and perform unique analyses that require the application of single or multiple strategic and financial concepts and tools such as economic analyses, statistical analyses, risk assessment, competitive analysis, exposure analysis, and implications to business strategic position.
• Strong communication skills are an integral requirement, be a relatable and likable person with the ability to form strong and lasting relationships with others
• Must demonstrate strong leadership skills, having an ability to inspire, gain trust and move a cross-functional group and business top leadership in a unified direction and with a unified vision.
• Work comfortably in a group/collaborative setting or with business executives and stakeholders, have an ability to handle multiple simultaneous projects and meet tight deadlines, and have an ability to remain calm under pressure and in the face of uncertainty.

Responsibilities:

• Identify and assess potential partnership opportunities for marketing collaboration with new partners or existing partners
• Conduct creative ideation on the collaboration strategy and organize marketing activities with partners to boost sales conversion via marketing collaboration
• Perform data entry and manage partner/lead database
• Working together with the Partnership Team to improve the partnership program and boost partner activation
• Provide feedback to the internal team based on interactions with partners

 Minimum Requirements:

• Bachelor’s degree (all majors are welcome)
• Fresh graduate is welcomed (prior working experience related to marketing activities is a big plus)
• Excellent communication skills & analytical thinking
  Interest in startups, tech ventures, and entrepreneurial environments
• Ability to build relationships & collaborate with others
  Fast learner and willing to learn
• Fluency in English and Bahasa Indonesia
• Willing to work in Jakarta

Responsibilities:

• Responsible to identify and monitor CX metrics to ensure all metrics are linked to business outcomes.
• Act as after-sales intelligence and closely liaise with data team to maintain data integration within after-sales team
• Drive accountability across all our after-sales teams for consistent customer experiences through data-driven insights
• Discuss with all stakeholders their on-site tracking and reporting needs and create reports based on stakeholder requirements
• As technology enabler in after-sales team to provide advice for best solutions in collecting, monitoring and interpreting data throughout customer journey
• Closely monitor data and information flow within tools implemented in after-sales team and provide regular recommendations for improvement
• Regular communication with internal stakeholders (product/sales/marketing) to identify gaps and opportunities, if any in the customer experience

Responsibilities:

• Determine and understand customers'/end-users needs and desires
• Lead the team in designing product flow + requirements, create & maintain Product Spec
• Documentation
  Maximize value of product and the work of development team
• Responsible for deciding trade-offs between scope, schedule, cost, and quality (Scope and prioritize activities based on business and customer impact, build product roadmap)
• Interact with other divisions in relation to products and company (i.e. support, marketing, sales, management, strategics, HR)
• Working together with UI/UX team to create/improve product
  Evaluate & research on future and existing features
• Assesses market competition by comparing the company's product to competitors' products
• Manage and organize product team (end-to-end project delivery activities using agile methodologies)
• Responsible as a Tech Solutions for Internal & External Projects
• Responsible in meeting potential business partners and discuss technology integration
• Contribute to team effort by accomplishing related results as needed

 Minimum Requirements:

• Understanding of technical concept of software
• Bachelor S1 of any degree
  Understanding of business/accounting (graduates of such degree is plus point)
• Have a can-do attitude
• Have a good communication skills
• People management
• Understanding Customers
• Strong problem solving skills & critical thinking
• Able to work under pressure
• Attention to details

Responsibilities:

• Create and maintain a framework that defines Mekari approach on various key business processes and policy implementations.
• Create and maintain a framework to identify, assess, mitigate, implement, and monitor risks within Mekari.
• Developing, implementing, and maintaining information security and compliance programs to adhere to law, regulation, and internal standards.
• Provide technical leadership and mentoring on governance, risk management, and compliance activity within organization.
• Work with stakeholders across the organization to ensure that security and compliance controls are integrated into business processes and systems

 Minimum Requirements:

• Experience in mature information security and GRC functions, preferably from the initial conception to maturity.
• Good communication skill in written and oral to liaise with business stakeholders
• Knowledge about Endpoint security management
• Excellent teamwork and analytical skills

Responsibilities:

• Conduct training sessions for external and internal company’s stakeholders to increase product understanding.
• Create and update material training consisting of the company’s feature systems regularly.

 Minimum Requirements:

• Bachelor's Degree or Master's Degree in related fields.

• Fresh graduates are also welcome to apply.

• Minimum GPA 3.50 out of 4.00

• 1-2 years of related working experience in a related field (Accountant/HR/Taxation/Software Specialist)

• Having passion and experience in teaching is a must.

• Great presentation and communication skills.

Responsibilities:

• The role of a Software Engineer Intern is to support the assigned facility and the daily operations of local and wide area issues that correspond with the needs.
• In Mekari you will not just only be an intern, but an intern with a real impact & contribution to the company!

 Minimum Requirements:

• We expect a developer with a good ability in problem-solving.

• Developer will work closely with Lead Engineer, Scrum Master, and QA Engineer also works with our remote overseas engineering team (English is required).

• Comfortable solving complex problem through technology

• Humble and hungry engineer. Always curious, always looking for a better way.

Responsibilities:

• We expect a developer with a good ability in problem-solving.
• Developer will work closely with Lead Engineer, Scrum Master, and QA Engineer also works with our remote overseas engineering team (English is required).
• Comfortable solving complex problem through technology
• Humble and hungry engineer. Always curious, always looking for a better way.

 Minimum Requirements:

• Excellent written and verbal communication skills.

• Comfortable and confident speaking to mid-level and senior executives.

• Strong organizational skills

• Strong interpersonal communication skills.

• Analytical, detail-oriented and results-focused Scrappy and competitive!.

• Desire to drive results and improve every single day.

• Prior experience selling or marketing is a plus but is not required.

• Proficient with corporate productivity and web presentation tools.

• Have a positive, can-do attitude, extraordinary hustle, disdain for failure, and hunger/appreciation for the feedback.

• Have extraordinary oral & written communication skills.

• Have deep self-motivation and the ability to self-manage.

• Fresh Graduate is also welcomed.

• READY TO ACT AS THE AGENT OF CHANGE, not just the ordinary intern.

Responsibilities:

• Developing the product
• Working closely with the product owner to develop a solution for our customers
• Working closely with DevOps to maintain the application in our infrastructure
• Mentoring junior developers to develop their skills

 Minimum Requirements:

• Passionate as a problem solver & software engineer

• Love to learn new things
  Good knowledge of JAVA (best practices, how it works internally, patterns, refactoring)

• Understand to test your code (unit and integration test)

• You will impress us if you open-source contributor

Responsibilities:

• Developing the product
• Working closely with the product owner to develop a solution for our customers
• Working closely with DevOps to maintain the application in our infrastructure
• Mentoring junior developers to develop their skills

 Minimum Requirements:

• Passionate as a problem solver & software engineer

• Love to learn new things
  Good knowledge of JAVA (best practices, how it works internally, patterns, refactoring)

• Understand to test your code (unit and integration test)

• You will impress us if you open-source contributor