You are invited to: Sendbird VIP Lunch @ Indonesia Product Conference
The Importance of Chat in Customer Retention
29 September 2022 | 12.30 - 13.30 WIB
About the Event
As a Product Manager, you may have heard that acquiring a new customer is 5x as costly as retaining an existing customer. Customer retention can save you a lot of costs and time if done the right way.
We’d like to cordially invite you to an exclusive Networking and Lunch together with Sendbird and 29 other Product Leaders as part of the Indonesia Product Conference - where Mardiansyah Putra, GM of Commercial Strategic at TADA who has had over 12 years of experience in branding, marketing and customer success, will share about proven strategies for Customer Retention and how chat is a big part of it. Weihong Chua from Sendbird will conclude the session by showcasing some vertical uses that benefited greatly from implementing an in-app chat.
This invite includes 1 entrance pass to the Indonesia Product Conference.
Join us at:
Venue: Meeting room 1, Sheraton Hotel, Gandaria City, South Jakarta
Date: 29th September 2022, Thursday
Time: 12:30 - 13.30 WIB
Rundown:
12:30 - 12:50 - Presentation by Mardiansyah Putra
12:50 - 13:00 - Presentation by Weihong Chua from Sendbird
13.00 - 13:30 - Networking
RSVP Here🚀 Discussion Points
Meet The Speakers
Mardiansyah Putra
General Manager of Commercial Strategic at TADA
Mardiansyah Putra is the General Manager of Commercial Strategic at TADA. He’s a marketing enthusiast with over 12 years of experience in Brand, Marketing, Product Management & Development, Business Development and Customer Success. Prior to TADA, he contributed to the growth of Unilever, AirAsia, Panasonic, and Capillary brands.
Chua Wei Hong
Sales Engineer at Sendbird
Chua Wei Hong is a sales engineer with over 20 years’experience in telecommunications and Cloud communications APIs at multiple leading companies including Vonage (Nexmo), Cisco and Huawei, his industry knowledge includes education, payment, transport and travel.
His current role at Sendbird focuses on helping customers in the Asia Pacific region improve on their communications channels so as to achieve business goals through Sendbird in-app Chat and Calls.
Confirm your Attendance
You are entitled to 1 seat at the VIP Lunch and 1 pass to the Indonesia Product Conference
Confirmation is on a first come first serve basis
