Free Webinar
How to Make Your Customer Happy 101
31th August 2022 | 19.00 - 20.30 WIB | Live via Zoom
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Event Description
Berdasarkan data seputar tingkat retensi aplikasi, kira-kira 3 dari 4 pengguna aplikasi baru, hilang dalam 90 hari pertama.
Onboarding yang tepat adalah kunci berhasilnya keterlibatan pengguna dalam jangka panjang. Jika pengalamannya buruk, kita berisiko kehilangan pelanggan bahkan sebelum strategi kita dimulai.
Dalam webinar “How to Make Your Customer Happy 101” bersama Muchammad Nurwibowo (Engagement Manager at MoEngage) dan Destri Amalia Sugiono (Product Lead at Blibli.com), mari kita explore dan bergabung di sesi tanya jawab tentang proses onboarding yang berhasil untuk perusahaan teknologi sesuai dengan kebutuhan pelanggan dan fungsionalitas produk kita.
Ikuti webinar ini pada:
- Hari/Tanggal : Kamis, 31 Agustus
- Pukul : 19:00-20:30 WIB
- Via : Zoom
Jadi, tunggu apalagi? Yuk, segera bergabung di webinar ini!
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Meet The Speakers
Muchammad Nurwibowo (Wibi)
Engagement Manager at MoEngage
Innovative Engagement Manager with 7 years of experience in end to end marketing/advertising & 4.5 years in SaaS. I help client's mobile marketing/CRM tech strategy based on customer centric approach that is responsible for 8.8 NPS Score recently.
As a Scrum Master & Scrum Product Owner, I try to bring agility to leadership in practice.
Destri Amalia Sugiono
Product Lead at Blibli.com
Passionate about business and technology. Science enthusiast, observer, having interest in strategic decision making and problem solving.
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