Fostering Better Customer Connections: Engagement, Loyalty, Advocacy

To secure your spot at this invaluable event, please register

Registration Open

What’s the event about?


This event will spotlight fostering better customer connections, focusing on engagement, loyalty, and advocacy. Learn from industry leaders how to cultivate meaningful relationships, drive loyalty, and nurture brand advocacy. Join us to explore innovative strategies for strengthening customer bonds and enhancing your brand's market presence.

What will you experience?

Exchange ideas and strategies

Discuss best practices to improve customer retention & loyalty with fellow Leaders

Expand your Network

In this exclusive event, you will meet and connect with other Head of Marketing, Product, Data/Analytics, CRM/ Loyalty from their industries.

Industry Insights

Understand how effective marketing analytic solutions can help businesses understand customer better & create personalized strategies



Joe Harahap

Country Manager, Indonesia at CleverTap

Joe specialises in the area of B2B software companies in Indonesia. Prior to leading the Indonesia market for CleverTap, he had spent more than 11 years in the industry from Adtech to Martech space and helping companies to achieve what they wanted to achieve with the technology.



Dellyna Septia

Head of Product at Evermos

She has 13 years of experience in the IT industry and 8 years in product management for several fast-moving startup companies. she is passionate about driving product-led growth through user acquisition, retention, and campaign management. 

Skilled in marketing technology, optimizing customer acquisition costs, and delivering exceptional user experiences. Passionate about driving customer-centric strategies for sustainable business growth.


Michelle Pangestu 

AVP Marketing at Indosat Ooredoo Hutchison

Michelle Pangestu is a seasoned expert with a fervent passion for the marketing and digital industry. Renowned for her strategic prowess, Michelle excels in planning and executing 360 marketing and omni-channel campaigns across FMCG, Telco, Retail, and Healthcare sectors. Join us as Michelle brings her diverse experience and insightful perspective to our panel, promising to inspire and enlighten with her expertise in navigating the dynamic landscape of modern marketing.


Powered By

CleverTap is a California-based SaaS company that offers customer lifecycle management and mobile marketing services, CleverTap provides an All-In-One customer engagement platform that unifies interactions between people, processes, and technology.

CleverTap is built to convert customers into customers for life with in-moment experiences designed and optimized for scale, in real-time. They enable brands to create truly cross-channel experiences, transcending boundaries between channels, journeys, and outcomes. We're on a mission to be the ultimate growth partner, providing businesses with the insights they need to truly understand their customers and deliver.


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